Inverness Tree Services

Tree Surgeon Inverness - disposal, surveying, chipping and firewood.

Covering Dingwall, Tain, Nairn, Elgin, Aberdeen & The Highlands.

Contact: Iain Ogilvy * 07778 555310 *

Privacy Policy

Inverness Tree Services Ltd

14 February 2019

Inverness Tree Services Ltd (I.T.S.) is sensitive to privacy issues with respect to the use of user information provided to us over the Internet or by phone. I.T.S. is committed to maintaining the privacy and confidentiality of the personal information that we collect. For these reasons, we are disclosing to you our practices in gathering and using information that you give us.

What Information we may collect and how do we collect it?

In general, you can visit I.T.S. on the internet without telling us who you are or revealing any personal information about yourself. Our web servers collect our visitors, domain names and IP addresses, but not personal email addresses. This information is used to diagnose problems with our server, measure the number of visits and number of pages viewed, and register methods by which our site was found, and methods used for viewing our site. I.T.S. will use this information to evaluate how you use our website and how we can improve the content.

Our online surveys ask visitors for contact information (such as their e-mail address), unique identifiers (like their names), and demographic information (like their zip code, age, or income level).

On our website I.T.S. we may collect personal information from individuals acting on behalf of our business clients, such as name, address, email address and phone number.

We may also collect answers, questions, comments, ideas, suggestions, or similar which you send to us (“I.T.S. Related Information”) when you communicate with us through the website, email messages generated through the website and through telephone discussions.

Our website and the I.T.S. services described on the website are not directed to children under the age of 16. We do not intentionally collect or maintain information about children under the age of 16. We also do not intentionally collect or maintain any information regarding ethnic origin, political opinions, health or medical conditions, philosophical beliefs, religious beliefs or participation or other such sensitive information. Do not provide us with such information or any information that you deem to be proprietary or confidential in nature.

How might we use Information we collect?

Your IP address is used to help identify you to us and to gather broad demographic information.

We use contact information of individuals acting on behalf of our business clients in order to process and maintain the client’s account. Such information may be displayed on the I.T.S. website for the client’s viewing only.

We use data from our surveys to track the demographic information we receive from the survey takers and to log the user’s identity. This information is not given out to third parties, except in de-personalized form for purposes of website analytics. It is not used to send the user any unrequested correspondence. When requested by a user, I.T.S. will contact or send materials to the user for marketing or other purposes. However, we will not make user-specific information gathered on our site available to unaffiliated organizations for commercial purposes.

We may use I.T.S. Related Information, including your answers, questions, comments, ideas, suggestions and other such information to improve on our services, market our services to you, assist you in the use of our services and improve your experience with our products. While we will protect any of your personally-identifiable information submitted with I.T.S. Related Information, we will be free to reproduce, use, and distribute the I.T.S. Related Information to others without restriction, permission, or license. We also will be free to use any ideas, techniques, concepts, or know-how contained in I.T.S. Related Information that you send us for any purpose whatsoever including, but not limited to, developing and marketing products or services incorporating such information.

I.T.S. also will share your information with I.T.S. service providers for the purpose of operating the site and facilitating the services you request. This includes service providers we utilize for payment processing, mailing, email, technology support and other such services. We will use your information to process payments and requests for services, deliver our technology or services, and communicate with you regarding orders for service and to provide access to customer-oriented areas of the website.

I.T.S. also may use your information for such purposes as contacting you to let you know about updates to the I.T.S. website, this privacy policy or the legal terms applicable with respect to the website.

As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of I.T.S.’ business, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy policy.

I.T.S. reserves the right to disclose your Information to respond to a court order or other legal process, to defend I.T.S. against legal claims, or if I.T.S. determines it is necessary to investigate or take action in connection with activities that I.T.S. suspects are illegal, threaten the safety of any person or are in violation of this policy, our acceptable use policy or our website terms of use.

We may pass your personal data to third parties, who are service providers, debt recovery agents, field tracing agents and subcontractors to us, for the purposes of recovering monies owed to our firm and all within our legitimate interests.

Use of cookies

I.T.S. may make use of an Internet tool called “cookies” in order to provide you with tailored information and for identification purposes. A cookie is a small piece of data that a website can send to your browser, which may then be stored on your hard drive so we can recognize you when you return.

The I.T.S. website may contain links to other sites. I.T.S. is not responsible for the content or the privacy practices employed by other sites.

Due to the evolving nature of the technologies that we use and the way that we conduct business, we may amend this policy from time to time. We will post any revisions on this website.

You can opt-out of communications

You may opt-out of disclosure of your personal data to third parties for marketing purposes, including correspondence from us for marketing purposes with respect to our services. Opt-out requests should be sent to or write to us at, Inverness Tree Services Ltd, Gordons Mill House, Balblair, Dingwall, IV7 8LQ. An opt-out request regarding communications from I.T.S. can also be made by following the unsubscribe instructions included in any email you receive from us.

Individuals have the right to access their personal data. Individuals that would like to limit the use and disclosure of their personal data can email at any time.

Access to Information and contacting I.T.S.

To keep your Personal Data accurate, current, and complete, limit it or delete it, please contact us at On your request, we will take reasonable steps to update, correct, limit or delete Personal Data in our possession.

Contact I.T.S. - if you have any questions about this Privacy Policy, please contact I.T.S. at: Inverness Tree Services Ltd, Gordons Mill House, Balblair, Dingwall, IV7 8LQ

Updates to this Privacy Policy

I.T.S. may update this policy periodically. I.T.S. reserves the right to modify, add or remove portions of this privacy statement at I.T.S. discretion. If we decide to change this policy, we will post those changes at this site. If the changes we make to the policy are material, we also may post a notice on the I.T.S. web page or, in some cases, may provide notice of the changes by e-mail.

This policy was last updated on 14th February 2019.

© 2019